GPA Spokesman Art Perez talks utilities with Tony Lamorena
Written by Paul Charfauros on June 18, 2020
Since the onset of the COVID-19 pandemic crisis in mid-March, the Guam Power Authority and Guam Waterworks Authority implemented special policies that suspended utility disconnections for non- payment through June 30, 2020, and allowed time for customers to receive assistance from federal and local economic relief programs.
The Guam Power Authority and Guam Waterworks Authority announced today that disconnections for
non-payment of power and water utility bills will resume on July 1, 2020.
All penalties and late fees, including interest are waived for all residential and commercial customers
entering into arranged payment plans. Disconnection for non-payment is a last resort. GPA and GWA customers are encouraged to use each utility’s Pay by Phone, mobile app, online payment or drop-box payment options. Cash-paying customers can make payments at local banks (subject to individual bank policies), all Treasurer of Guam locations and the GPWA drive-thru payment window services in Upper Tumon or the Gloria B. Nelson Public Service Building in Fadian, Mangilao.