DRT Director talks First Day of All RISE Application–Technical Difficulties Online and Long Lines to Rev & Tax, with Patti
Written by Jeremie Charfauros on September 1, 2021
Director for Department of Revenue & Taxation (DRT), Dafne Shimizu speaks to Patti about the beginning of the All RISE Act application process, commenting on the early applicants waiting in line, the infrastructure for those lining up to turn in All RISE applications vs. the line for other DRT business, as well as fielding various questions and concerns listeners of NewsTalk K57. The second part of the interview occurs in the 7AM hour as frustrated listeners anxiously awaiting access to apply for All RISE online logged on to MyGuamTax.com to be greeted by the site crashing due to a high amount of traffic. Shimizu addresses the issue, saying DRT’s IT department is aware and working diligently to rectify the issue.